Legal

Balu legal center

Policies and contact information for Balu customers, prospects, payment providers, and partners.

Last updated: July 5, 2026

Terms of ServiceThe basic rules for using Balu's hospitality AI operations platform.Privacy PolicyHow Balu collects, uses, shares, and protects personal information.Data Deletion InstructionsHow people and customers can request deletion of personal information processed by Balu.Pricing and BillingBalu's public subscription tiers, currency, guided setup, taxes, and billing terms.Refund PolicyHow refunds, billing errors, and payment disputes are handled.Cancellation PolicyHow customers can cancel subscriptions and what happens after cancellation.Fulfillment and Delivery PolicyHow Balu delivers digital services and implementation support.Cookie PolicyHow Balu uses cookies, local storage, and similar technologies.Acceptable Use PolicyRules for safe, lawful, and responsible use of Balu.Contact and SupportHow customers, prospects, and payment providers can reach Balu.