AI customer operations for service businesses

Every conversation.
A clear next step.

Balu answers customers, qualifies real intent and moves the conversation forward—while your team stays in control.

Ready in minutesLive text demoNo card required
BaluResponding
WhatsApp
Customer

Can I book a consultation next Tuesday afternoon?

Balu

Yes. I can help with that. I have your service and preferred day—let me confirm the available times.

Next actionConsultation ready to schedule
Qualified
AI chatSame business context
WhatsAppInstagramApproved knowledgeLead qualificationHuman handoff

One operating layer

From “hello” to the right outcome.

No tangled flows. Balu has one job: understand the customer and move the work to the next safe step.

Answer

Every inquiry gets a useful response.

Balu responds from the business information your team approves—not from a generic script.

Qualify

Real intent becomes visible.

Dates, needs, budget and buying signals stay attached to the conversation and opportunity.

Act

The next step is never ambiguous.

Balu can hand off with context or, when certified, confirm an appointment or checkout.

Built-in control

You decide how far Balu can go.

Start conservatively. Increase automation only when your knowledge, integrations and workflows are ready.

  • Staff decisions always win
  • Explicit confirmation before an action
  • Clear handoff when a person is needed

Off

Capture every message and lead without an automated reply.

Reply & hand off

Answer routine questions, qualify the customer and bring in your team at the right moment.

Recommended start

Autopilot

After explicit confirmation, complete certified actions through connected calendars or checkout.

Try your own business

Meet your AI receptionist before you buy.

Add your public website. Balu creates a branded, limited demo you can message directly in your browser.

Create my demoNo card · One demo per day

Start with one workflow

Make every new inquiry easier to handle.

Founding customer offer$499 USD/month

Managed US pilot

A focused monthly pilot for one US location and one workflow. Balu helps you launch English and Spanish customer conversations from the business information you approve.
See if Balu fitsSee the founding offer
Balu | AI Receptionist for Service Businesses